Our process begins by guiding your team in identifying meaningful outcomes. Using Theory of Change and Logic Models, we articulate your intentions and test your alignment so you are aiming for feasible results for which you can be accountable. Next, we support you in developing the tools you need to collect and use your data to tell your story, learn, and improve.
Too many nonprofits struggle to measure meaningful outcomes in manageable ways. Instead, they are counting what’s easy to count or measuring only what funders require, drowning in data they can’t use to make decisions or tell their story, and wasting valuable time and energy with inefficient data collection tools and processes. Further, nonprofits are “building the plane while they’re flying it” which often results in patchworks of programs and processes that are unfocused, disjointed, or just plain inefficient.
Our training, coaching, and consulting services help you to:
- Articulate your intentions and requirements
- Define outcomes and quality in meaningful and measurable ways
- Make measurement manageable
- Create streamlined processes
- Sustain your solutions
- Cultivate a culture of learning and improvement
The IllumiLab has developed a step-by-step process and toolkit to design Performance Management systems that are focused, meaningful, and manageable. Through our individualized consulting and coaching services, we will tailor this process and these tools to meet your organization’s objectives, capacity, and budget.
We work for and with you to develop the tools you need to pursue and measure meaningful goals in manageable ways, including: Theories of Change, Logic Models, outcome statements, measurable indicators, measurement tools and strategies, and Performance Management Plans. Further, to help organizations align their workflows and data collection to support their new performance management system, we offer support in the areas of process design and management, quality improvement, and data strategy.
Equipped with these skills, strategies, and tools, you will be able to:
- Tell your story in a more compelling way
- Satisfy reporting requirements with less stress and burden
- More effectively compete for funding
- Increase your mission impact
Operation: Outcomes
If an individualized consulting engagement is more than your organization wants, needs, or is ready for right now, Operation: Outcomes is an alternative approach to achieve the same objectives. By combining workshops and coaching in a 12-month capacity building program, The IllumiLab delivers our expertise and tools to more organizations in an affordable way.
Participating organizations benefit from:
- Six, monthly, half-day workshops addressing each step of the Insights into Impact Process
- Six months of individualized coaching between workshops to support you in tailoring the tools and strategies to your organization
- Six months of ongoing coaching to support the successful launch and implementation of your plan
Unlike traditional consulting, Operation: Outcomes equips you to do the work yourselves. The IllumiLab provides the knowledge, tools, and guidance, but it’s up to you to apply those to invest in your success.
What’s your investment?
- Commitment from your leaders to take your organization to the next level
- 2 representatives to participate in 24 hours of workshops over six months
- Time and energy between workshops to use what you’ve learned to build your tools
- Leadership from your representatives to share their learning and involve your broader team in building your tools