Making Performance Management Meaningful

We’re continuing our series on performance management by handing the mic back to Megan Ondr-Cooper of CASA of St. Louis. This week, Megan will share the questions she and her teammates asked along their journey toward a meaningful performance management system. As Sarah shared in her post last week, performance management is a system and[…]

Manageable Process

Performance Management vs. Evaluation

Last week, guest contributor Megan Ondr-Cooper kicked off this four-part series on performance management by defining what it means to her organization: “the use of data about program operations and participant outcomes to learn, make decisions, and improve.” I (Sarah) am jumping in this week to share what The IllumiLab sees as the unique value[…]

Measuring Performance

Performance Management: Using Data to Learn and Improve

The IllumiLab is excited to present a second blog series from our contributor and client Megan Ondr-Cooper from CASA of St. Louis. This summer, she shared some fun Excel tips with us. This month, she’s sharing her experience with performance management. Too often, nonprofits struggle to demonstrate meaningful impact. They collect data, but only really[…]

Using the Science of Measurement to Enhance the Art of Clinical Work (Part 2)

This is the second post from our guest blogger, Julia Pickup, who is lending her unique perspective on outcome measurement, evaluation, and cultures of learning and improvement. Julia is a skilled family therapist and leader of clinicians. This set of posts is named after a common point of resistance I meet when talking with direct[…]

Using the Science of Measurement to Enhance the Art of Clinical Work (Part 1)

As promised in our October newsletter (click here to subscribe), Insight Partners has some exciting things planned for our third year, including this blog series by guest blogger Julia Pickup, MSW, LCSW. Julia is a highly skilled therapist, clinical supervisor, instructor, and program director. She thrives on developing clinicians to reach their full potential, building team[…]

Indicators Guide Measurement

You Cannot Measure What You Have Not Defined!

That might not sound like an earth-shattering proclamation, and I don’t know if I’m the first or only one to say it. But I’m going to make that my primary call to action for nonprofits! Nonprofits know we are (supposed to be) making a difference in people’s lives, and we know we are supposed to[…]