Manageable Process

Are Your Outcomes Manageable?

This is our third and final post in this series. We believe outcome statements should be meaningful, measurable, and manageable, and we recommend that organizations evaluate their outcomes against those criteria in that order, because each serves as a more narrow filter than the one before. The universe of meaningful outcomes is big, complex, abstract,[…]

Measurable Outcomes

Are Your Outcomes Measurable?

We believe outcome statements should be meaningful, measurable, and manageable. This is our second post in this series, examining the second M. Organizations often struggle to identify outcomes that are both meaningful and measurable. But, because they are required to measure their outcomes, they sacrifice meaningfulness and just count what is easy to count. Sound[…]

Are Your Outcomes Meaningful?

Outcome statements should be . . . We believe outcome statements should be meaningful, measurable, and manageable. If an outcome statement cannot meet all three of those criteria, we don’t recommend it. Further, as you brainstorm possible outcomes, they should be evaluated against those criteria, in that order. Oftentimes, organizations arrive at the outcomes they[…]

Are Your Outcome Statements Making Your Life Harder

Measuring outcomes is difficult. I’ve written about this before (here). However, there are many ways that nonprofits make life even harder for themselves than it has to be. You’re probably familiar with many of them: The grant-writer works in isolation and promises outcomes that the program cannot measure and/or achieve. Outcomes are written so broadly,[…]

Making Performance Management Meaningful

We’re continuing our series on performance management by handing the mic back to Megan Ondr-Cooper of CASA of St. Louis. This week, Megan will share the questions she and her teammates asked along their journey toward a meaningful performance management system. As Sarah shared in her post last week, performance management is a system and[…]

Measuring Performance

Performance Management: Using Data to Learn and Improve

The IllumiLab is excited to present a second blog series from our contributor and client Megan Ondr-Cooper from CASA of St. Louis. This summer, she shared some fun Excel tips with us. This month, she’s sharing her experience with performance management. Too often, nonprofits struggle to demonstrate meaningful impact. They collect data, but only really[…]

Indicators Guide Measurement

Do Outcomes Have to Represent Change?

The Challenge of Change Through my consulting and training work, I hear nonprofits share a common challenge: “We know our program’s purpose and value, but funders want more. It’s not enough.” Programs that are in the business of treatment or behavior change – counseling, therapy, skill-building, training, education – don’t face this particular struggle. Their[…]

Using the Science of Measurement to Enhance the Art of Clinical Work (Part 2)

This is the second post from our guest blogger, Julia Pickup, who is lending her unique perspective on outcome measurement, evaluation, and cultures of learning and improvement. Julia is a skilled family therapist and leader of clinicians. This set of posts is named after a common point of resistance I meet when talking with direct[…]

Using the Science of Measurement to Enhance the Art of Clinical Work (Part 1)

As promised in our October newsletter (click here to subscribe), Insight Partners has some exciting things planned for our third year, including this blog series by guest blogger Julia Pickup, MSW, LCSW. Julia is a highly skilled therapist, clinical supervisor, instructor, and program director. She thrives on developing clinicians to reach their full potential, building team[…]

Top 5 Challenges Nonprofits Face in Outcomes Measurement

There’s one thing I love most about the internet – the ability to enter a phrase into a search box that describes a problem that you think is nameless, ill-defined, and without a clear solution and then discover through pages of search results that: (1) it has a name, (2) you aren’t the only one[…]