Culture beneath the surface

What Is Organizational Culture?

Peter Drucker, the ultimate management guru, famously said, “Culture eats strategy for breakfast.” Most nonprofits will invest hundreds of hours if not tens of thousands of dollars to create strategic plans, while few approach their culture with the same level of intention.   Consultants like me love to design and build things – plans, processes,[…]

Transformative Change CQI

6 Ways Quality Improvement can Transform Your Organization

In my last post, I argued that for continuous quality improvement work in nonprofits to be meaningful and make significant impacts on an organization, it must be: Intrinsically motivated Guided by our own definitions of quality Directed toward goals and driven to change Integrated, not siloed Applied and iterated In this post, I want to[…]