Who’s On First? Using a Responsibility Matrix to Clarify Roles

Unclear roles, responsibilities, and decision-making processes are some of the biggest causes of delays, rework, frustration, and confusion in any organization that relies on teamwork to make the dream work. The same is true in nonprofits. Maybe even more so, because we tend to shortchange valuable self-reflection and planning time in favor of direct service[…]

project management

You’re a Project Manager. Did You Know?

Nonprofit professionals often wear many hats. We have many and diverse responsibilities, and those shift constantly as the needs of our clients, the organization, and our environment shift around us. Many of us feel as though we spend 75% of our time on that one seemingly innocuous line in our job descriptions: “Other duties as[…]