If we are too busy to plan, too busy to think, and too busy to reflect, we should stop and ask ourselves, “What are we so busy doing, and are we really committed to doing it well?” As Megan and I have been researching our Theory of Change, we’ve been digging into the literature on strategic,[…]
If I had a nickel for every time I heard a nonprofit professional say they were building the plane while flying it, I could buy my own fully-built jet! In the context of program design, what does this even mean? Is “building the plane while flying it” just code for “making it up as we[…]
In my last two posts, I have been exploring how to articulate and align what I see as the four elements of a nonprofit organization’s strategy: Why: Vision statements often express an organization’s “why.” It describes why you exist and do the work you do. This is the change or result you seek. What: A[…]
In my last post, I compared four elements of your organization’s identity and strategy to four tires on a car. The tires must be equally and properly inflated, pointing in the same direction, and with enough tread to grip the road if you expect them to get you to your destination. In this post, I’ll[…]
Alignment Issues Someone once told me that one way to know if your car is out of alignment is to take your hands off the wheel on a flat, straight (and empty) stretch of road and see if the car slowly glides straight ahead or if it pulls to one side. If your car is[…]
In our last post, we highlighted the importance of recognizing the significance and impact of change efforts and preparing our teams for change. This post is about how to sustain changes to make lasting improvements. It is springtime, which means the lessons I have learned from nature, many of which I learned the hard way[…]
The only constant is change, so they say. Nonprofits are constantly adapting to changing needs, demands, and circumstances. We react, adapt, pivot, and make do. It can be exhausting and unsettling. Change is so common and constant that we often fail to see it at all, much less recognize that it is something that needs[…]
Analysis paralysis. Navel-gazing. Beating a dead horse. Talking in circles. Spinning our wheels. Do any of these describe how decision-making feels in your organization? A client recently lamented to me that, in the face of an enormous strategic decision, her organization’s board was talking around the issue repeatedly, never making any progress toward clarity much[…]
Two years ago in January, I wrote a blog called 6 Tips for Setting Meaningful Goals in which I admitted often falling short of following my own advice. All our work at The IllumiLab – whether it’s evaluation, performance management, planning, data management, quality improvement, or process management – is about helping organizations articulate and[…]
Unclear roles, responsibilities, and decision-making processes are some of the biggest causes of delays, rework, frustration, and confusion in any organization that relies on teamwork to make the dream work. The same is true in nonprofits. Maybe even more so, because we tend to shortchange valuable self-reflection and planning time in favor of direct service[…]